Only administrators have permissions to add, remove, or configure server

RoyATokeshi
December 9, 2003 8:01 am

Citrix Support states in CTX103030:

CTX103030 - Error: Only administrators have permissions to add, remove, or configure server software during a Terminal Services remote session

This document was published at: http://support.citrix.com/kb/entry.jspa?externalID=CTX103030

Document ID: CTX103030, Created on: Dec 1, 2003, Updated: Dec 1, 2003

Products: Citrix MetaFrame XP 1.0 for Microsoft Windows 2000, Citrix MetaFrame 1.8 for Microsoft Windows 2000

Symptoms

When attempting to install an MSI package on a Terminal Service server through a remote session, the following error message appears:

“Only administrators have permissions to add, remove, or configure server software during a terminal services remote session. If you want to install or configure software on the server, contact your network administrator.”

Cause

By default, system administrators can install a program only when they are logged on to the computer on which the program is being installed.

Resolution

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

The default value for this policy allows only administrators to perform installations from the console. Change the value to 1; if the key is not available, you may need to create it.

HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsInstaller
Data Type
REG_DWORD

Value
Meaning

0 (or not in the registry)
The policy is disabled or not configured. Users, including Terminal Services administrators, cannot install and configure programs remotely.

1
Terminal Services administrators can install and configure programs remotely.

Additional Information

This issue occurs in both ICA and RDP sessions. For more information, contact Microsoft at http://www.microsoft.com.



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