Installation Manager, Version 2.1 Shows Job Result of Paused Session

RoyATokeshi
December 12, 2003 12:06 pm

Citrix Support states in CTX688500:

CTX688500 - Installation Manager, Version 2.1 Shows Job Result of Paused Session (Server not Licensed)

This document was published at: http://support.citrix.com/kb/entry.jspa?externalID=CTX688500

Document ID: CTX688500, Created on: Mar 19, 2002, Updated: Apr 23, 2003

Products: Installation Manager for MetaFrame XPe

MetaFrame XP product code is incorrect.

Reproducible Steps

1. Create a package with the Installation Manager Packager or use an .msi file to add the package through the Citrix Management Console (CMC) to the server farm.

2. From the CMC, alter the properties of the target server to reflect a product code other than 0D00-06A7.

3. Right click the package added to the server farm in Step 1, choose Install Package, and add the target server modified in Step 2.

4. On the Job tab, the job status stays at Pending.

5. Right click the package from the Job tab, select Properties, and select the Job Results tab. The following message appears:

"Status:Paused (server not licensed)."

Resolution

1. Ensure the Product Code is set to 0D00-06A7 and the server has proper XPe licenses installed and activated.

Note: Activated XPe Evaluation Licenses, a unique Evaluation license must exist for each server in the farm, and the proper Xpe Evaluation Product Code would also be a supported configuration.

2. See hotfix XE102W022.



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