According to microsoft Q303432
Direct Dial Modem Users Cannot Reconnect to a MetaFrame Server
This article was previously published under Q303432
SYMPTOMS
When you are running Citrix MetaFrame and you are using a direct-dial connection to a computer that is running Terminal Services, the user logon session may stop responding (hang) during the log on process. This may occur in rare instances when you try to reconnect to the MetaFrame server by using a direct-dial connection.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
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7/31/2001 11:55p 5.0.2195.4004 12,496 Tdasync.sys
7/31/2001 11:54p 5.0.2195.4004 19,792 Tdipx.sys
7/31/2001 11:55p 5.0.2195.4004 17,360 Tdnetb.sys
7/31/2001 11:55p 5.0.2195.4004 10,352 Tdpipe.sys
7/31/2001 11:55p 5.0.2195.4004 17,296 Tdspx.sys
7/31/2001 11:54p 5.0.2195.4004 18,032 Tdtcp.sys
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
The information in this article applies to:
Microsoft Windows 2000 Server SP1
Microsoft Windows 2000 Server SP2
Microsoft Windows 2000 Advanced Server SP1
Microsoft Windows 2000 Advanced Server SP2
Last Reviewed: 12/5/2003 (2.0)
Keywords: kbbug kbenv kbfix kbTermServ kbWin2000PreSP3Fix kbWin2000sp3fix KB303432
