Change Password Feature Does Not Work in a Mixed-Mode MetaFrame Server Farm

RoyATokeshi
January 29, 2004 5:06 am

Citrix states in their article: CTX102866

CTX102866 - Change Password Feature Does Not Work in a Mixed-Mode MetaFrame Server Farm

This document was published at: http://support.citrix.com/kb/entry.jspa?externalID=CTX102866

Document ID: CTX102866, Created on: Dec 1, 2003, Updated: Dec 1, 2003

Products: Web Interface 2.0

Symptom

The change password feature does not work in a mixed MetaFrame server farm deployment.

Issue

When Web Interface is set up in a mixed server farm deployment (Metaframe 1.8 and MetaFrameXP) and the change password feature is enabled, users attempting to change their passwords are NOT presented with the change password page.

Immediately after users input theirr credentials and select logon, they are redirected to the logon page with the following error message:

“Error: The specified password is no longer valid. You must change your password the next time you logon.”

Reason

The code in the Web Interface is set only to detect the expired credentials case, not the must change case. Users are never presented with the opportunity to change their passwords.

Resolution

Change the code in Applist.vbs to detect the must change case.

message = farmProxy.GetLastError()

If farmProxy.GetLastErrorId() = "CharlotteErrorCredentialsExpired" _

Or farmProxy.GetLastErrorId() = "CharlotteErrorCredentialsMustChange" _

And logonMode = "Explicit" _



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