Installation Procedure for Debugging Symbols on Windows 2000 Service Pack 1 Servers

RoyATokeshi
February 21, 2004 2:21 pm

Citrix states in their article: CTX550749

CTX550749 - Installation Procedure for Debugging Symbols on Windows 2000 Service Pack 1 Servers

This document was published at: http://support.citrix.com/kb/entry.jspa?externalID=CTX550749

Document ID: CTX550749, Created on: Mar 23, 2001, Updated: Apr 23, 2003

Products: Citrix MetaFrame XP 1.0 for Microsoft Windows 2000

This document describes how to obtain and install symbols for a MetaFrame XP for Windows 2000 Service Pack 1 Server.
The symbols require approximately 496MB of space on the server.

1. Download Windows 2000 retail symbols from the Microsoft Web site. The five separate files total approximately 100MB.

At the time of this writing, the symbols for Windows 2000 are available at: http://www.microsoft.com/windows2000/downloads/otherdownloads/symbols/

2. When the downloads are complete, place all the files into their own folder. Then, launch the file Win2000_Syn_EN.exe to begin the archive extraction procedure.

3. When the files are extracted and the debug tools installed, look inside the folder where the extraction took place and find the Symbols.exe file within the Symbols\i386\retail folder. Launch this file to start the symbol installation procedure. The symbols will extract to %SystemRoot%\symbols by default. Please do not modify this destination.

Alternatively, locate the Dbg.htm file in the folder where the download extraction took place. Open this file in Internet Explorer. Within the Web page presented, locate the link entitled Install retail symbols.

Click Yes on the prompts to start the symbols files installation.

4. When the Windows 2000 symbols are installed, you need to install the Windows 2000 Service Pack 1 symbols. The file is approximately 60MB.

At the time of this writing, the symbols for Windows 2000 Service Pack 1 are available at: http://www.microsoft.com/windows2000/downloads/recommended/sp1/debug/x86...

5. When the download is complete, place the file into its own folder. Then, launch the Sp1sym.exe file to begin the archive extraction procedure.

6. When the files are extracted, look inside the folder where the extraction took place and find the Symbolsx.exe file within the Support\debug\Symbols\i386 folder. Launch this file to start the symbol installation procedure. The symbols will extract to %SystemRoot%\symbols by default. Please do not modify this destination.

7. When the Windows 2000 Service Pack 1 symbols are installed, install the MetaFrame XP symbols. The symbols for MetaFrame XP are available on the MetaFrame XP Server CD. To copy the symbol files to the server, type the following at a command prompt:

xcopy X:\W2K\support\debug\i386\symbols %SYSTEMROOT%\symbols /e

where X: is the drive letter of the CD-ROM drive of the server.

8. When the MetaFrame XP symbols are installed, install the Resource Manager symbols. The symbols for Resource Manager are available on the Resource Manager CD. To copy the symbol files to the server, type the following at a command prompt:

xcopy X:\En\support\debug\i386\symbols %SYSTEMROOT%\symbols /e

where X: is the drive letter of the CD-ROM drive of the server.

9. At this point, apply symbols for any hotfixes you installed. Please contact Citrix Technical Support and Microsoft Technical Support for information about how to obtain symbols for Citrix and Microsoft hotfixes.



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