Users Are Prompted to Select Internet Explorer as the Default Browser

RoyATokeshi
February 25, 2004 6:24 pm

Citrix states in their article: CTX101593

CTX101593 - Users Are Prompted to Select Internet Explorer as the Default Browser

This document was published at: http://support.citrix.com/kb/entry.jspa?externalID=CTX101593

Document ID: CTX101593, Created on: Mar 11, 2003, Updated: Jun 10, 2003

Products: Citrix MetaFrame XP 1.0 for Microsoft Windows 2000

Issue

After applying MetaFrame XP Feature Release 2, whenever a user logs on and runs Internet Explorer 5.x or later, or clicks a URL link from a Microsoft Office Product, the user is prompted to select whether or not Internet Explorer should be the default browser.

Resolution

This issue is addressed in Hotfix XE102W064 -à see Hotfix XE102W064 - Corrects issue when using the Citrix Management Console to import a network print server and autocreate the network printers, users found that the printer copy count changed at random in their ICA sessions. .

Note: After installing the hotfix, users may still be prompted ONCE about whether or not to select Internet Explorer as their default browser.

The hotfix resets the Internet Explorer settings. Therefore, Internet Explorer is acting as if it is the first time it is being executed.

Windows/Internet Explorer, not Citrix, asynchronously loads the registry values to be copied to the following registry key when a new user profile is created:

HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main

When logging on to the server the next time as the same NEW user, the issue is not seen.



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