Windows cannot find ServerFTA.exe

RoyATokeshi
February 26, 2004 6:41 pm

Citrix states in their article: CTX101989

CTX101989 - Error: Windows cannot find ServerFTA.exe

This document was published at: http://support.citrix.com/kb/entry.jspa?externalID=CTX101989

Document ID: CTX101989, Created on: Jun 5, 2003, Updated: Aug 3, 2003

Products: Citrix MetaFrame XP 1.0 for Microsoft Windows 2000

Symptom

After upgrading to Metaframe XP Feature Release 3 and clicking a shortcut to a URL or a link embedded in a document, you may receive the following message:

Program Not Found
Windows cannot find ServerFTA.exe
This program is needed for opening files of type ‘URL:Hyper Text Transfer Protocol.’

Cause

During the upgrade, the installation process did not update the following registry keys:

HKEY_CLASSES_ROOT\http\shell\open\command\(default)
HKEY_CLASSES_ROOT\https\shell\open\command\(default)
HKEY_CLASSES_ROOT\mms\shell\open\command\(default)

To “C:\Program Files\Citrix\System32\iexplore.exe” %1. They are still listed as “ServerFTA.exe.”

Resolution

WARNING! Using the Registry Editor incorrectly can cause serious, system-wide problems that may require you to reinstall the operating system to correct them. Citrix cannot guarantee that any problems resulting from the use of the Registry Editor can be solved. Use this tool at your own risk.

Update the registry keys listed above to:

“C:\Program Files\Citrix\System32\iexplore.exe” %1

Note: There may be more entries than the ones listed above that were not updated. This depends on how many file types are associated with Internet Explorer. To find out how many keys need to be updated, look under:

HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\FTABackup



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