NDS Search Context Feature in Web Interface 2.0 - Context Lookup Failure

RoyATokeshi
February 27, 2004 7:56 pm

Citrix states in their article: CTX103251

CTX103251 - NDS Search Context Feature in Web Interface 2.0 - Context Lookup Failure

This document was published at: http://support.citrix.com/kb/entry.jspa?externalID=CTX103251

Document ID: CTX103251, Created on: Jan 27, 2004, Updated: Feb 11, 2004

Products: Web Interface 2.0

Title: Novell Directory Services (NDS) Search Context Feature in Web Interface 2.0

Environment

MetaFrame XP, Feature Release 3

Web Interface 2.0

Novell client v4.9x

Netware 5.x/6.x

NDS eDirectory 8.5

Symptoms

When using NDS with Web Interface 2.0, the following error message appears on the Web Interface logon page:

“Context Lookup Failure”

Cause

• The first time users accesses the Web Interface 2.0 logon page, the Context field displays [Find context].

• User type their name in the Username field and password in the Password field and presses the Logon button.

• The SearchContext feature reads the SearchContextList variable in the NFuse.conf file and searches for the user in the NDS tree.

• Following a successful logon, the user’s context is cached. The next time the user logs on, the Context field displays the cached context and the SearchContext tool starts the search from that point.

Alternatively, the user can select [Find context] to revert the search to the default value contained in the SearchContextList variable.

Note: The Search user context mechanism is always performed at each logon, thereby accessing the NDS tree.

To authenticate and browse the NDS tree, the Web Interface depends on the Novell client installed on the Web server.

Resolution

Most commonly, either the Novell client is not at the Web server or else the Novell client has problems accessing the NDS tree itself. Browsing the tree directly from the Web server console verifies that.

Additional Information

See Citrix knowledgebase article CTX253526 - NetWare/IP Port Numbers & Firewall Traversal

Keywords: NDS, Novell, Context field, SearchContext, SearchContextList



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