HTTP 500.100 – Internal Server Error – ASP error while loading Web Interface/Web Interface

RoyATokeshi
February 27, 2004 8:04 pm

Citrix states in their article: CTX103319

CTX103319 - HTTP 500.100 – Internal Server Error – ASP error while loading Web Interface/Web Interface Extensions Admin Tool

This document was published at: http://support.citrix.com/kb/entry.jspa?externalID=CTX103319

Document ID: CTX103319, Created on: Jan 23, 2004, Updated: Feb 1, 2004

Products: Citrix NFuse Classic 1.7, Web Interface 2.0, Web Interface Extension 2.0

Symptom

HTTP 500.100 – Internal Server Error – ASP error while loading Web Interface/Web Interface Extension Admin Tool

Cause

This error occurs when the IIS application name disappears from the application properties.

Resolution

To resolve this problem, you need to do the following.

1. Open Internet Information Services. Browse to the Citrix folder below Default Web Site.

2. Right click the application you are having problems with; for example, WIAdmin, and select Properties. A dialog box similar to the following appears:

Note that the Application name section is blank.

3. Click the Remove button, then click the Create button. Note that the Application name is present. See the following dialog box.

4. Click OK to close the Properties dialog box.

5. Restart Internet Information Services (type iisreset at a command prompt).

Additional Information

You might also experience this error while browsing to the Web Interface/Web Interface Extension login page. Follow the procedures above for the appropriate IIS application.



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