How to Configure Cheyenne ARCserve Enterprise Edition V6.0

Citrix states in their article: CTX257753

CTX257753 - How to Configure Cheyenne ARCserve Enterprise Edition V6.0

This document was published at: http://support.citrix.com/kb/entry.jspa?externalID=CTX257753

Document ID: CTX257753, Created on: May 26, 2000, Updated: Apr 23, 2003

Products: Citrix MetaFrame 1.8 for Microsoft NT 4.0 Server Terminal Server Edition

Cheyenne ARCserve Single Server Edition is a backup program that allows you to back up data from MetaFrame servers or other machines on your network. This document describes a tested method of configuring ARCserve using MetaFrame.

Hardware Requirements

MetaFrame server with a tape drive (a Compaq Proliant 4000 with an Exabyte EXB-4200c tape drive was used for this test installation)

Software Requirements

MetaFrame Version 1.0

ARCserve for Windows NT Single Server Edition, Version 6.0 with ARCserve Service Pack 3 (available from Cheyennes Web site at www.cheyenne.com)

Installing ARCserve

1. Logon to the MetaFrame server as an administrator.

2. At a command prompt, type change user /install and press ENTER.

3. Run Setup.exe.

4. Choose the setup type (Full setup was chosen).

5. Type your name and company information.

6. Fill in the CD registration key.

7. Select installation location.

8. Enter the ARCserve System Account administrator.

9. Select to have ARCserve services start automatically at reboot.

10. Run Update.exe to install ARCserves Service Pack 3.

11. At a command prompt, type change user /execute and press ENTER.

Verifying Installation of ARCserve

1. Open ARCserve Manager.

2. In the Quick Access dialog box, click Device Manager.

3. Select Device and then Format.

4. Enter a tape name and an expiration date.

5. Verify the tape formatted properly.

6. Select Manager and then Backup.

7. On the Source tab, select a directory.

8. On the Destination tab, select the tape formatted above.

9. On the Schedule tab, select Run Now.

10. On the menu bar, select Backup, then Run, and then Schedule.

11. Verify that the backup is successful.

NOTE: Make sure the tape drive you use was not installed through Windows NT Setup. If it was, use the following procedure to remove the tape device.

1. In Control Panel, double-click Devices, highlight the tape device, and click Stop to disable the tape device.

2. Click Close and reboot the server.

• From the Main menu, double-click MetaFrame Setup. From the Options pull-down menu, click Add/Remove Tape Devices to remove the tape device.



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