Secure Gateway Users may be Disconnected by CheckPoint Firewall

RoyATokeshi
March 12, 2004 5:01 am

Citrix states in their article: CTX103563

CTX103563 - Secure Gateway Users may be Disconnected by CheckPoint Firewall

This document was published at: http://support.citrix.com/kb/entry.jspa?externalID=CTX103563

Document ID: CTX103563, Created on: Mar 11, 2004, Updated: Mar 12, 2004

Products: Secure Gateway for MetaFrame 2.0, Citrix Secure Gateway 1.0, Citrix Secure Gateway 1.1

Symptoms

When Secure Gateway is deployed behind a CheckPoint firewall with the SmartDefense HTTP Worm Catcher feature enabled, users are occasionally disconnected from their ICA session. Bypassing the CheckPoint firewall resolves the issue.

Cause

The CheckPoint SmartDefense setting includes an HTTP worm catcher feature that interferes with Secure Gateway traffic. Traffic to the Secure Gateway server is not always HTTPS traffic, but the CheckPoint firewall treats all traffic on port 443 as HTTPS traffic.

Resolution

Disable the HTTP Worm Catcher SmartDefense feature for SSL connections through the CheckPoint firewall. First, select SmartDefense from the CheckPoint Policy menu.

Then, clear the checkbox for HTTP > General HTTP Worm Catcher.

Under the HTTPS service property, change the Protocol type from HTTP to None.

Status

CheckPoint technical support has acknowledged that this is an issue with the SmartDefense feature.



Primary links

Custom Search

User login

Who's new

  • maczugaher
  • locksgydff
  • isotheces
  • ahundredyears7
  • Jacomijntjefu

Who's online

There are currently 0 users and 3 guests online.

KrissysCorner.com RuthSwensonLaw.com CreativeLizardProductions.com

DISCLAIMER:

None of this has anything to do with us, someone else is responsible for the entire thing, and we have no idea who or why. We do not know anything about it. It may be alien life forms for all we know: we haven't a clue. You cannot blame us for anything that may result from your visit. That was entirely your own personal choice, made by you of your own volition, and without our knowledge. We do not, after all, have any control over you and cannot by any stretch of the imagination be expected to accept or acknowledge, be it legally or morally, any accountability for decisions made by you on an independent basis, utilizing your own free will, and without our intervention. We are therefore in no way, shape, or form answerable to anyone for any consequences arising from the aforementioned or indeed any other actions, similar or otherwise, because it was not us that did, or did not do anything. It is not even remotely our fault, and we are in no way prepared or willing to accept any liability, not even slightly, ever. We are, in fact completely and utterly blameless, in that it is definitely not our concern, and no blame can possibly be laid at our doorstep, even if we had one, the possession of which we hereby reserve as being entirely our own free choice. The onus is not on us at all, and furthermore, never has been. The entire matter is wholly beyond our control, and completely out of our hands, each of which are washed scrupulously clean of the whole business. We are not accountable for anything at all, and we hereby categorically deny all responsibility for all that has ever, or will ever happen. Our innocence is therefore wholly beyond doubt and absolutely unimpeachable, and so cannot, under even the remotest or unlikeliest circumstances, be brought into question. By clicking either on a link on this site, clicking on a link that leads to this site, or by arriving at this site by natural or supernatural means, you are in effect accepting responsibility for the fact that it is all entirely your own fault, down to the most miniscule detail, and that you are wholly accountable for whatever outcome may arise as a consequence of the aforementioned action or actions insofar as they were undertaken personally by you on an entirely voluntary basis and without any persuasion, coercion or influence from any party or parties other than yourself. Don't come sniveling to us, we are only figments of your imagination. I also agree that if I am ever with a contributor to this website during mealtimes I agree to pay for any super-sizing of their meal, or at least a nice dessert or one of those foo-foo drinks with an umbrella or a monkey. By admitting to have seen the worthless spineless drivel on this website (also known as content)

I Agree Wholeheartedly and Without Reservation to the above. (Except maybe for that part about the monkey.)

All Your Base Are Belong To Us.

Soylent Green Is People!

Never make a bet with a Sicilian when Death is on the Line!

No. Really, I do agree.