Installation of HAL Recovery Fails With Citrix WinFrame 1.x

RoyATokeshi
March 18, 2004 10:32 am

Citrix states in their article: CTX267974

CTX267974 - Installation of HAL Recovery Fails With Citrix WinFrame 1.x

This document was published at: http://support.citrix.com/kb/entry.jspa?externalID=CTX267974

Document ID: CTX267974, Created on: Jun 27, 2000, Updated: Apr 23, 2003

Products: Citrix WinFrame 1.8

NOTICE: The information in this document, including products and software versions, is current as of the Release Date of May 6, 1999. This document is subject to change without notice.

Using Citrix WinFrame Version 1.7, the BOOT.INI file on a Compaq multiprocessor server is not updated properly with the HAL Recovery Option from Compaq Server Support (SSD) for Microsoft Windows NT Version 3.51.

There is no immediate indication that the BOOT.INI file was not updated. No error messages occur during the installation process. In addition, the Windows NT Event Log shows no error messages when the server is started.

The only indication that the error has occurred is that the HAL Recovery Mode option is missing from the BOOT.INI file and, consequently, from the Citrix WinFrame Boot screen.

Before installing the HAL Recovery Option with Citrix WinFrame 1.7, at a command prompt. type change user /install. When the server is rebooted the mode returns to change user /execute.

Scope

Any Compaq multiprocessor server configured with Citrix WinFrame Version 1.x.

Operating Systems Affected: Citrix WinFrame 1.x
Subsystems Affected: Non-HW Specific
Third Party Products Affected: Microsoft Windows NT 3.51
SoftPaq Files: Does Not Apply



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