How to Use Microsoft Word as an Outlook 97 E-mail Editor on WinFrame 1.x

Citrix states in their article: CTX834402

CTX834402 - How to Use Microsoft Word as an Outlook 97 E-mail Editor on WinFrame 1.x

This document was published at: http://support.citrix.com/kb/entry.jspa?externalID=CTX834402

Document ID: CTX834402, Created on: Jul 17, 2000, Updated: Apr 23, 2003

Products: Citrix WinFrame 1.8

This document describes a workaround for changing the e-mail editor in Microsoft Outlook 97. Outlook 97 has the ability to use either Microsoft Word 97 or its own built-in editor as the e-mail editor. This is accomplished by checking or unchecking the box

When Office 97 is installed in install mode, the following Registry key is created when Word is selected as the e-mail editor during the initial installation:

HKEY_LOCAL_MACHINESOFTWARECitrixInstallSoftwareMicrosoftOffice8.0Word
OptionsOutlookEditor

When the system is returned to execute mode, this key is replicated to each new Outlook 97
user's profile under the Registry key:

HKEY_CURRENT_USERSoftwareMicrosoftOffice8.0WordOptionsOutlookEditor

Normally the OutlookEditor key exists only in HKEY_CURRENT_USER when the option "Use Microsoft Word as the e-mail editor" is selected. When this option is not selected, the Outlook Editor key is removed by Outlook 97 from the user's profile (HKEY_CURRENT_USER). In WinFrame, because the key also exists in HKEY_LOCAL_MACHINE, it will continually replicate to each user's HKEY_CURRENT_USER. The solution is to delete the key in HKEY_LOCAL_MACHINE. This allows each WinFrame user to determine which editor he/she would prefer to use.



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