Citrix states in their article: CTX099061

CTX099061 - How to Use AutoSignature in Outlook97

This document was published at: http://support.citrix.com/kb/entry.jspa?externalID=CTX099061

Document ID: CTX099061, Created on: Jun 2, 2000, Updated: Apr 23, 2003

Products: Citrix MetaFrame XP 1.0 for Microsoft Windows 2000, Citrix MetaFrame XP 1.0 for Microsoft NT 4.0 Server Terminal Server Edition, Citrix MetaFrame 1.8 for Microsoft Windows 2000, Citrix MetaFrame 1.8 for Microsoft NT 4.0 Server Terminal Server Edition

Citrix users who attempted to use autosignature in Outlook 97 found that while they were able to create an autosignature, when they returned they always got the signature created by the last user on that particular server. By default, autosignature is intended to work on a standalone machine, where it creates a file called .rtf. In this case, the file generated by the PROFGEN utility is Microsoft Outlook.rft. Each user was overwriting this file when attempting to create the autosignature file.to correct the problem, it was necessary to change registry settings so that users would access their own home drives when creating these files. Below are instructions from Microsoft for editing the necessary keys

NOTE: In a Citrix environment, you must type change user /install at a command prompt before making these changes so they get generated for all users. When you are finished, type change user /execute at a command prompt.

Modify the Office Explorer Key

1. Using the Registry Editor, navigate to the following key in the registry:

HKEY_CURRENT_USER\Software\Microsoft\Office\8.0\Outlook\Office Explorer

2. Right-click the Office Explorer key, point to New and click String Value.

3. Type Favorites as the name of the new String Value and press ENTER.

4. Right-click Favorites and click Modify.

5. In the Value Data window of Edit String, type the path to the users private folder using the following format:

H:\Windows

IMPORTANT: The path must end with a trailing backslash and the user must have read/write permission to the folder and the file.

Add a New Value of Views to the Office Explorer Key

1. Right-click the Office Explorer key, point to New, and click String Value.

2. Type Views as the name of the new String Value and press ENTER.

3. Right-click Views and click Modify.

4. In the Value Data window of Edit String, type the path to the users private folder, using the following format:

h:\Windows

Add a New Value of Signatures to the Office Explorer Key

1. Using the Registry Editor, navigate to the following key in the registry:

HKEY_CURRENT_USER\Software\Microsoft\Office\8.0\Outlook\Office Explorer

2. Right-click the Office Explorer key, point to New, and click String Value.

3. Type Signatures as the name of the new String Value and press ENTER.

4. Right-click Signatures and click Modify.

5. In the Value Data window of Edit String, type the path to the users private folder using the following format:

H:\Windows

NOTE: Because Outlook 98 can use multiple signature files, the name of the RTF does not have to match the name of the profile. All RTF files need to be placed into the same directory location.

Modify the Path to Outlprnt

1. Navigate to the following key in the registry:

HKEY_CURRENT_USER\software\microsoft\office\8.0\Outlook\printing

2. Right-click Print Settings File and click Modify.

3. In the Value Data window of Edit String, change the path to the users private folder using the following format:

H:\Windows

NOTE: The user must have read/write permission to the folder and the file.

4. Close the Registry Editor and restart Windows.