Event ID 1107 Client printer auto-creation failed. The driver could not be inst

Citrix states in their article: CTX108546

Document ID: CTX108546, Created on: Jan 3, 2006, Updated: Apr 19, 2006

Products: Citrix MetaFrame XP 1.0 for Microsoft Windows 2000, Citrix MetaFrame XP 1.0 for Microsoft Windows 2003, Citrix MetaFrame Presentation Server 3.0 for Microsoft Windows 2000, Citrix MetaFrame Presentation Server 3.0 for Microsoft Windows 2003, Citrix Presentation Server 4.0 for Microsoft Windows 2000, Citrix Presentation Server 4.0 for Microsoft Windows 2003

Symptoms

The following error message may be received when trying to print from an ICA session:

Event Type: Error
Event Source: MetaframeEvents
Event Category: Printer Management
Event ID: 1107
Date: 5/23/2005
Time: 9:39:44 AM
User: N/A
Computer: xxxxxxx
Description:
Client printer auto-creation failed. The driver could not be installed. Possible reasons for the failure: The driver is not in the list of drivers on the server. The driver cannot be located. Driver mapping is incorrect. Client name: (xxxxxxxx) Printer: (xxxxxxxxxx) Client Printer driver: (xxxxxxxx) Server Printer driver: (xxxxxxxxx)

Cause

220. Some printers are not autocreated in an ICA session and an Event ID 1107 entry is added to the Event Log. The issue tends to occur when several users attempt to connect to the same server at the same time and if the printer driver is not installed on the server.

With this fix, printer autocreation occurs withoutincidents.

[From MPSE300W2K3R01][#79268]

Resolution

Apply Hotfix MPSE300W2K3R04 or its operating system platform or Presentation Server product equivalent.

Verify the existence of the driver and attempt to manually install the driver. Users may have limited rights to install drivers.

Toggle the MetaFrame server’s Feature Release setting and observe any possible changes.



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