CTX104555 - Password Expiration Policy and ICA Clients

RoyATokeshi
May 14, 2006 9:00 pm

Citrix states in their article: CTX104555

CTX104555 - Password Expiration Policy and ICA Clients

This document was published at: http://support.citrix.com/article/CTX104555

Document ID: CTX104555, Created on: Sep 8, 2004, Updated: Mar 7, 2006

Products: ICA Win32 Program Neighborhood Agent, ICA Win32 Program Neighborhood Client

Synopsis

ICA client behavior when using a password change policy.

Description

Using Program Neighborhood Agent/Program Neighborhood in pass-through authentication mode, the Program Neighborhood Agent/Program Neighborhood handles password changes differently depending on how they are changed. Scenario 2 below describes the problem. Under Program Neighborhood Agent/Program Neighborhood settings:

• Use the local user name and password selected

• Pass-through authentication selected

Scenario 1

• Users log onto a local machine, Program Neighborhood Agent launches, and the users can launch an application without being prompted.

• Within the MMC snap-in, reset the users’ passwords and force them to change their passwords the next time they log on.

• The users log off from the local machine and at next logon they change their passwords. The Program Neighborhood Agent launches and users can launch applications without being prompted.

Scenario 2

• Within Active Directory, specify a password policy and set the Maximum Password Age to one day

• Users log off from the local machine and at the next logon get notified that their passwords are about to expire

• Users change their passwords and logon continues

• A client refresh error appears and users must authenticate against the Program Neighborhood Agent with their new passwords

Note: This also affects normal Win32 behavior.

Resolution

• Upgrade to Version 8.x of the client.

• Obtain the following fix from Microsoft support

http://support.microsoft.com/default.aspx?scid=kb;en-us;821449



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