Very Slow Response When You Log On to The Session from a Windows XP-based Computer

RoyATokeshi
June 21, 2006 9:33 am

Citrix states in their article: CTX109648

Document ID: CTX109648, Created on: Jun 8, 2006, Updated: Jun 8, 2006

Products: Citrix MetaFrame XP 1.0 for Microsoft Windows 2000, Citrix MetaFrame XP 1.0 for Microsoft Windows 2003, Citrix Presentation Server 4.0 for Microsoft Windows 2000, Citrix Presentation Server 4.0 for Microsoft Windows 2003, Citrix MetaFrame Presentation Server 3.0 for Microsoft Windows 2000, Citrix MetaFrame Presentation Server 3.0 for Microsoft Windows 2003

Symptoms

A Citrix ICA session may respond very slowly when you log on to the session from a Windows XP-based computer.

After logging on to a Citrix session from a Microsoft Windows XP-based computer and many hours of use, the Citrix session may suddenly become very slow. For example, you may experience one or more of the following symptoms:

• It may take one minute or more to switch between open programs.

• User-prompted screen changes may take many minutes to display. For example, if you click a menu, it may take several minutes before the menu opens.

• When you type text in a program, it may take several minutes before the text appears on your screen. For example, if you type text in Notepad, you may type a paragraph of text before the text appears on your screen. The page may appear blank, and then all the text will suddenly appear.

Resolution

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix.

http://support.microsoft.com/contactus/?ws=support

Status

Microsoft has confirmed that this is a problem in the Microsoft products and applies to:

• Microsoft Windows XP Professional

• Microsoft Windows XP Home Edition

More Information

http://support.microsoft.com/kb/839953/en-us



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