Installation Manager Job Status Cannot be Seen with a Custom Administrator on Presentation Server 4

RoyATokeshi
July 27, 2006 11:25 am

Citrix states in their article: CTX110478

Document ID: CTX110478, Created on: Jul 24, 2006, Updated: Jul 25, 2006

Products: Citrix MetaFrame Presentation Server 3.0 for Microsoft Windows 2000, Citrix MetaFrame Presentation Server 3.0 for Microsoft Windows 2003, Citrix Presentation Server 4.0 for Microsoft Windows 2000, Citrix Presentation Server 4.0 for Microsoft Windows 2003, Installation Manager for MetaFrame Presentation Server 3.0, Installation Manager for Presentation Server 4.0

Symptoms

A custom administrator with Installation Manager permissions cannot view the Installation Manager job status.

Cause

This is a bug on Presentation Server 3.0 and 4.0.

Reproduction

Log on as full administrator to Presentation Server Console, create a custom administrator account and grant it the Edit Installation Manager and View Installation Manager permissions

Create a package in the Presentation Server Console. Under Installation Manager, right-click Packages and click Add Package.

Once the package is created and listed under Packages, right-click the package name then choose Install Package. Add the server list for deployment of the package and under Start Time, choose Schedule Later.
Click Finish.
After the package has been successfully scheduled, click on the package name under Packages, choose the Jobs tab on the right-hand side in the Presentation Server Console and the job should be in “Pending” status.

Close the Presentation Server Console and log on as the custom administrator you created in Step 1. Browse to Installation Manager > Packages, then the package name.
Choose Jobs on the right-hand side. You cannot see the “Pending” job as in Step 5.

Resolution

This problem will be fixed in Presentation Server 4.5.

More Information

This problem does not occur on MetaFrame XP 1.0.



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