Dialog: The user configuration cannot be updated because it has been retired

Citrix states in their article: CTX107328

Document ID: CTX107328, Created on: Aug 22, 2005, Updated: Oct 20, 2005

Products: Citrix Password Manager 4.0, Citrix Password Manager 4.1

Symptoms

When trying to update a user configuration using the Citrix Password Manager 4.0 Console, the following dialog may appear:

“The user configuration cannot be updated because it has been retired.”

.

Cause

A configuration is retired as a natural consequence of the Console administrator redirecting users to a new synchronization point.

Resolution

This is by design. There is no known way to “unretire” a retired configuration.

More Information

Refer to the Migrating Administrative Data and Redirecting Users section on page 162 of CTX106864 – MetaFrame Password Manager 4.0 Administrator's Guide.

Also, refer to the Migrating Administrative Data and Redirecting Users section on page 165 of CTX107486 Password Manager Administrator's Guide – MetaFrame Password Manager 4.1 Administrator's Guide.



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