Document ID: CTX111100, Created on: Sep 19, 2006, Updated: Sep 20, 2006
Products: Citrix EdgeSight 4.1 for Endpoints, Citrix EdgeSight 4.1 for Presentation Server
Symptoms
When uploading the Reporting Services reports, the following error message is received:
”Error updating config table: The request failed with HTTP status 404: Not Found.”
The following steps reproduce the error message:
1. Log on to a newly installed EdgeSight 4.1 Server and the following message is seen in red across the top of the page:
“Reporting Services is not configured or is configured incorrectly. To configure Reporting Services, click here.”
2. After selecting the click here link, proceed to the “Report Server Settings” page, fill in all the correct details, and click OK – Update Report Server Settings.
3. This action fails with the error message ”Error updating config table: The request failed with HTTP status 404: Not Found.”
Note: All of the settings are correct.
Cause
This error is caused by trailing spaces at the end of the Report Server URL. In the screenshot below, you can see when you highlight the Report Server URL there are trailing spaces at the end.
Resolution
Position the cursor at the end of the Report Server URL and press the Backspace key until you have completely removed all trailing spaces in this value.
Complete the rest of the settings on this page and click OK to upload the reports.
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