Why are there no events in the event log on my MetaFrame Server?

RoyATokeshi
July 9, 2003 2:19 am

According to the Citrix Knowledge base: Document ID: CTX102201
http://www.tokeshi.com/raturl/ctx102201
http://support.citrix.com/kb/entry.jspa?entryID=2780&categoryID=122
Incorrect MetaFrame Event Viewer Application log information after applying Microsoft Service Pack

Symptom
MetaFrame Error Events no longer appear with the correct information in the Event Viewer Application Log.
Cause
When Microsoft Windows 2000 Service Pack 4 is installed, the registry entry needed to facilitate logging of MetaFrame Error Events is overwritten. The following registry key gets overwritten:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Eventlog\System\Termservice
\Eventmessagefile
Resolution
Before applying Windows 2000 Service Pack 4 on your MetaFrame serve,r install the hotfix or service pack appropriate for your version of MetaFrame.
For MetaFrame 1.8 systems, install Citrix’ Hotfix M*183W044 to ensure uninterrupted operation of MetaFrame Error Event logging.
For MetaFrame XP systems, install Citrix’ Feature Release 3 to ensure uninterrupted operation of MetaFrame Error Event logging.
If you already installed Windows 2000 Service Pack 4 on your MetaFrame server, you can either apply the appropriate hotfix or service pack for your version of MetaFrame or apply the MFEvents fix utility to your server. The MFEvents fix utility reapplies the overwritten registry key. The hotfix or service pack listed above moves the registry key used by MetaFrame to a new location in the registry reserved for Citrix products.



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